Why does my computer keep freezing on zoom -
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- Why does my computer keep freezing on zoom
Thanks Kay! Really appreciate it. I downloaded the previous version of zoom before a meeting and it worked smoothly. Not sure about the "uncheck revive" setting as mine worked fine without it. Let me know how it works for you : For anyone coming on this question for the first time, these are the links to the old versions of zoom :. I tested zoom this am and it worked better despite zoom trying to update me automatically so I cancelled it.
Which old version did you download? This thread has been very helpful, this issue has been driving me nuts for weeks! I downloaded any version before the June 22nd one. Keep in mimd zoom is notorious, it sometimes updates it automatically so you wpild have to manually reinstall it few times.
Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Thanks for your time. This thread is locked.
You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. LuizScruz Independent Advisor. Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Hello, I recently updated and since then the participants video keeps freezing.
Everything else is exactly the same as before the update so not an issue with internet, computer or camera. It only stops freezing if I share my screen. Can anybody help?
Many thanks in advance, Sarah. Go to Solution. View solution in original post. Please tell me how I can access Zoom Client to make the above change. I'm using Zoom 5. Like SSH, this problem has started after the recent Zoom upgrade, and it is causing enormous difficulty. Having the same issue since an update sometime in the last few weeks.
I can resize my Zoom desktop window to be smaller and it fixes it, and if I keep all the thumbnails of everyone small enough, it stays fine. But after resizing if I go back to original size, they freeze up again after some time period. No changes to hardware, but been receiving Windows updates so could be that? Disabling hardware acceleration for receiving video also fixed this for me. Wonder what changed in the last month to cause this to be required?
Was working fine previously. I have experienced the problem on versions 5. Maybe even 5. I have tried the "fix" listed here and i am still having the same issue. Participants freezing up for seconds. VERY irritating This did not work for me unchecked the box as suggested by Virginia Johnson above. Zoom USED to be great. We have provided different fixes to try for multiple devices. Some Zoom users have reported experiencing performance issues whenever a screen is shared during a meeting.
Many users experience crashing or freezing whenever they attempt to start or join a meeting. Here are two common fixes found to fix the problem.
Using the previous camera driver fixed the crashing problem for some Zoom users. Follow these steps to see whether the same works for you:. Many users found that reverting to the previous camera driver fixed the problem. Follow these steps to roll back your camera driver:. If so, the cause could be faulty or outdated device drivers.
To fix the crashing issues and avoid any other potential issues, always ensure that your device driver is updated to the latest version.
Zoom Keep Crashing – How To Fix
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LuizScruz Independent Advisor. Hello Nikhil, welcome to the Microsoft community, I'll be happy to help you today; I understand that the camera freezes when using Zoom; What Exactly is Laptop Model and Manufacturer? Initially, I recommend that you follow the instructions below: Check for new updates on Windows Update: 1: Open the Windows 10 "Start" menu and select the "Settings" item.
Make a clean boot: Clean boot serves to determine whether a background program is interfering with the system or optimizing system loading. In the System Configuration window, click on the services tab; 3. At the bottom of the screen, check the Hide all Microsoft services box and click Disable all; 4.
When loading the task manager, click on the start tab and disable all non-Microsoft programs right-click on the program and choose disable , close the task manager and click OK on system configuration and restart computer if requested. NOTE: This procedure disables all third party services and programs. You can later, if the problem is solved in this way, selectively enable the programs and services that will start with Windows, instead of keeping all disabled.
If the problem returns after activating the startup of a specific service or program, the problem is exactly in the startup of this software and it is recommended to remove it.
Restart your computer and take the test; If the problem persists, visit the manufacturer's website and update the camera driver; Uninstall the Zoom app and install it again; Update Microsoft Store Apps: Open the Microsoft Store and click Thanks for your feedback.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Video freezing since recent update. Video freezing since recent update. Go to solution. SSH Observer.
Many thanks in advance, Sarah Solved! VA Zoom Moderator. All forum topics Previous Topic Next Topic. JLR Observer. In response to VA. Many thanks! Alice2 Observer. This seems to have solved the problem. Thank you! DavidsPens Observer. Where do I find the window you show above? Sledges Observer. In response to ttmlt. I am having this same awful problem.
VERY annoying. It looks like Zoom released version 5. In response to jimi. I been having the same problem for several weeks, both as host and as participant. Wyn Observer.
In response to Wyn. To ensure that your internet connection is the strongest it can be, stick with using a wired Ethernet connection if possible. Otherwise, try moving your PC or router closer and use the 5GHz connection for a faster and less congested connection.
Many Zoom users complain of crashing and freezing when it comes to anything to do with meetings. The Zoom app is a video conferencing app so, experiencing problems during sessions renders it almost useless.
Luckily, there are plenty of tried and tested ways to troubleshoot and fix these problems. The most common include tweaking the video rendering setting, ensuring your device is updated with the latest drivers, and using a strong and stable internet connection. For the best connection, get close to the router as possible, connect to the highest frequency, or connect your device to your router via ethernet cable. What do you think about Zoom overall?
Do you use any other video conferencing apps? If so, how do they compare?
- Solved: Video freezing since recent update - Zoom Community
Every time I have a zoom meeting, my computer crashes and shows the blue screen of death. I thought that if I updated my systems the crashing would stop, but that has not been the case. I have included a link that has the minidump of when it last crashed.
The minidumps for the first few crashes are not on my computer. After struggling with this problem for a long time, I finally decided to dig up every nook and cranny to find out what was happening. It turns out Zoom was sending Power Requests to my windows, making my display turn off randomly, you can see that on the event viewer.
Then, you will see all the active power requests. Theoretically, all of then should be. Otherwise, there's something sending power requests to your computer. Check out the screenshot below. To solve this problem, you can add a request override for this process. After doing this, it may solve the problem. Was this reply helpful? Yes No. Sorry this didn't help.
Hello Guyz, I also had this issue but it can be solved easily, if u have an Nvidia graphics card, then run zoom using it. For me, it crashes when I run it using Adm or integrated graphics. Hope this solves the issue. Choose where you want to search below Search Search the Community.
Search the community and support articles Windows Windows 10 Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
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